Sending accurate and complete claims to the appropriate insurance companies for payment.

Recording payments received from insurance companies and patients in the correct accounts.

The process of submitting claims for dental services to insurance companies to receive payment. Creating and sending bills to patients for their portion of the cost (e.g., co-pays, deductibles).

Following up on unpaid or denied claims and managing outstanding balances. 

Accurately recording all dental services, materials used, and assigning the correct Current Dental Terminology (CDT) codes to represent each procedure.

Collecting and verifying patient information, including personal details and insurance coverage.

Confirming patient eligibility, benefits, and any pre-authorizations required for procedures before treatment.

Mailing patients' billing statements, Appointment Reminder Cards and Patient Collection Letters when needed.

Credentialing is the process of verifying a provider's qualifications, including education, training, licenses, and certifications. 

Enrollment (or payer enrollment/contracting) is the subsequent process of registering the verified provider with specific insurance networks (Medicare, Medicaid, and commercial insurers like Aetna, Cigna, etc.) to establish a formal agreement for payment of services.